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Reviews

4.8/5

Independent Feedback based on 1621 verified reviews.

Feefo Platinum Service
Trusted Customer - 12th September 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line S 65kWh 5dr Auto

Quick response to any questions. Website easy to navigate.

Courtney, Vanparison 10th October 2024

We are so grateful for your 5* review, thank you! Enjoy your new car! Kind Regards, Courtney


Trusted Customer - 11th September 2024 - Order for PEUGEOT E-2008 ELECTRIC ESTATE 100kW Allure 50kWh 5dr Auto

All went well, and delivered when said.

All went well, just one mistake the dealer had given the wrong reg of the car which has coursed a lot of hassle with insurance of the car.

Charlotte, Vanparison 12th September 2024

Good Morning, Chris, and thank you for your kind review. We’re glad you felt looked after but want to apologise again for the last-minute change in registration. It does sometimes happen, but it is always incredibly frustrating and we are very sorry for the extra work involved for you as a result. I think we are yet to receive the amendment charge receipt from you, but we’ll reimburse you as soon as we do so. We hope you continue to love your e-2008 and please get in touch if you need anything further. Best wishes, Charlotte.


Trusted Customer - 11th September 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line 65kWh 5dr Auto

Excellent service and I'd highly recommend.

Everything was really good. It went very smoothly, everyone was polite and nobody tried to pressure me. The signing process was all done electronically with no difficulties and the timetable was as stated. The only slight niggle that I had was that the car was not entirely as described. The advert said that the maximum range was 319 miles, however, this was for the car with 17" wheels, mine has 19" wheels and therefore the range is in the high 200's but quite a bit less that stated. I still have given five stars as I would definitely Carparison again and would have no difficulties recommending them.

Charlotte, Vanparison 27th September 2024

Thank you so much for your review, and we’re chuffed to receive five stars despite the niggle you mention. And sorry for the delay in our response here – we wanted to take the time to review your journey carefully. I can see you enquired both directly through our website and through a third party, so it is hard to locate what has gone wrong. We continually review our customer experience and would want nothing other than you receiving the car you wanted, expected and loved. So, we’d welcome your further insight here to ensure we are doing our best by you and all customers. Please get in touch at [email protected] should you wish to, and we will review your feedback carefully. However, we appreciate you bringing this to our attention at all and we wish you many happy miles in your new car. Best wishes, Charlotte


Trusted Customer - 6th September 2024 - Order for AUDI A6 SALOON 40 TFSI S Line 4dr S Tronic

Brilliant service !

Brilliant service! Carparison were friendly, efficient and professional! Any enquiry was responded to promptly and we kept up to date the whole way through the process!

Jasmine, Vanparison 17th October 2024

Thank you for providing your feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine


Trusted Customer - 5th September 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line 65kWh 5dr Auto

easy, quick and competitive

quick to source a car, great regular communications and a seamless order to delivery experience

Jasmine, Vanparison 17th October 2024

Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine


Trusted Customer - 2nd September 2024 - Order for NISSAN LEAF HATCHBACK 110kW N-Connecta 39kWh 5dr Auto

Excellent all round.

Excellent staff, all professional, knowledgeable and friendly. Great deal. Everything was clearly explained, and the process proceeded smoothly and efficiently.

Jasmine, Vanparison 17th October 2024

We are so grateful for your 5* review, thank you! Enjoy your new car! Best wishes, Jasmine


Trusted Customer - 30th August 2024 - Order for PEUGEOT E-2008 ELECTRIC ESTATE 100kW Allure 50kWh 5dr Auto

Friendly and professional service

Nothing was to much trouble from anyone I dealt with Friendly and professional service

Courtney, Vanparison 10th October 2024

Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney


Trusted Customer - 29th August 2024 - Order for GWM ORA ORA 03 HATCHBACK 126kW Pro+ 63kWh 5dr Auto

Excellent Service, very happy!

Excellent service, from start to delivery of car.

Lauren, Vanparison 12th September 2024

Hi Samik, thank you for your lovely review - I'm so glad we were able to help get your vehicle to you! Best wishes, Lauren.


Trusted Customer - 28th August 2024 - Order for BMW I4 GRAN COUPE 210kW eDrive35 M Sport 70kWh 5dr Auto

highly recommend

Simon and jasmine were great. Delighted

Jasmine, Vanparison 17th October 2024

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine


Trusted Customer - 21st August 2024 - Order for NISSAN QASHQAI HATCHBACK 1.5 E-Power N-Connecta 5dr Auto

Nissan quashqui e power n connecta

Everything was very well organised from start to finish 1st call was with emma 1st who was very professional and helpful was about a totally different car that i would have to wait on coming out, after a week we decided the nissan was the car we wanted did a search and carparison were by far best price, i spoke to ben this time who did a few quotes for us and answered all questions i had, was then put back to emma who finalize the offer everything and answered the same questions as i thought the price was too good to be true for the facelift version, was then put on to jasmine to fill in all other paper work and she liased with the lender and the dealer and also answered all questions i asked including same ones i asked before cause i just wanted car to be right, all in all from accepting the price signing the paperwork i had the car 10 days later, would definitely recommend and use again, only minor thing i will say that i seen a review on was the car never came with car mats, would think nissan would include car mats,

Charlotte, Vanparison 22nd August 2024

Thank you so much for this lovely review, Derek. It means a lot to us to hear such glowing feedback in such detail and I’ll make sure it is shared with the team that assisted you. We really appreciate you taking the time to do so! We are working on a solution to organise optional car mats for deals where they aren’t included as standard by the dealership. There is a bit of work to do here, but we hope it will be a feature available in the new future and are sorry it caused disappointment this time around. We are wishing you many happy miles in your new Qashqai! Best wishes, Charlotte


Trusted Customer - 20th August 2024 - Order for MG MOTOR UK MG3 HATCHBACK 1.5 VTi-TECH Exclusive 5dr [Navigation]

Very efficient company with good communication. Lease procedure completed in 2 weeks.

Courtney, Vanparison 10th October 2024

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney


Trusted Customer - 19th August 2024 - Order for GWM ORA ORA 03 HATCHBACK 126kW Pro+ 63kWh 5dr Auto

First class service

Prompt reliable supportive helpful

Jasmine, Vanparison 17th October 2024

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best wishes, Jasmine


Trusted Customer - 17th August 2024 - Order for MG MOTOR UK ZS ELECTRIC HATCHBACK 130kW Trophy EV 51kWh 5dr Auto

Lease car

Great customer service everything went through very smoothly would definitely use them again

Lauren, Vanparison 12th September 2024

Good Afternoon Andrea - thank you for your great 5* review! I'm so glad you had a good experience with us. If you need anything from us in the future, please do let me know. Best wishes, Lauren.


Trusted Customer - 16th August 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line 65kWh 5dr Auto

The car I wanted at a fantastic price and delivered in under 3 weeks. With no hidden extras. All questions answered straightaway.

Courtney, Vanparison 10th October 2024

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney


Trusted Customer - 15th August 2024 - Order for GWM ORA ORA 03 HATCHBACK 126kW Pro+ 63kWh 5dr Auto

Great service

Excellent service and great deal. Always speak to the same person and kept well informed. Would defiantly recommend.

Courtney, Vanparison 10th October 2024

Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Kind Regards, Courtney


Trusted Customer - 14th August 2024 - Order for HYUNDAI TUCSON ESTATE 1.6T Hybrid N Line 5dr Auto

Customer service was excellent thanks Special mention to Courtney in Customer service and Simon in sales.

Courtney, Vanparison 10th October 2024

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney


Trusted Customer - 14th August 2024 - Order for PEUGEOT E-2008 ELECTRIC ESTATE 100kW Allure 50kWh 5dr Auto

Great service well facilited

Communication good, understanding process was made easy.

Lauren, Vanparison 12th September 2024

Hi Katherine - thank you for leaving this review, we really appreciate you taking the time to do this. If you need anything in the future, please do get in touch. Many thanks, Lauren.


Trusted Customer - 13th August 2024 - Order for NISSAN QASHQAI HATCHBACK 1.5 E-Power N-Connecta [Glass Roof] 5dr Auto

Very good!

Good service, good communication and quick turnaround.

Lauren, Vanparison 12th September 2024

Good Afternoon - thank you for taking the time to leave such a lovely review. We're so glad we were able to help get your vehicle to you. All the best, Lauren.


Trusted Customer - 9th August 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto

Our first EV

Good service with regular communication. Highly recommended.

Courtney, Vanparison 10th October 2024

Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! All the best, Courtney


Trusted Customer - 8th August 2024 - Order for VOLVO C40 ESTATE 300kW Recharge Twin Core 82kWh 5dr AWD Auto

After telling the member of staff that the delivery address was incorrect, and changing plus confirming in writing they still tried to deliver incorrect address.

Charlotte, Vanparison 8th August 2024

Thank you for your feedback and four stars, David, despite your noted delivery issue. I can see all our records had the correct delivery address noted as per the order communication sent to you ahead of delivery day. We appreciate you letting us know and we will investigate with the delivery partner so we can understand what went wrong here. We’re really sorry for any inconvenience caused and we hope you continue to love your new Volvo! Best wishes, Charlotte