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Reviews

4.8/5

Independent Feedback based on 1382 verified reviews.

Feefo Platinum Service
Trusted Customer - 30th November 2024 - Order for NISSAN QASHQAI HATCHBACK 1.5 E-Power Tekna 5dr Auto

Very efficient

Very efficient; friendly and knowledgeable staff


Trusted Customer - 30th November 2024 - Order for MG MOTOR UK MG4 HATCHBACK 125kW SE EV 51kWh 5dr Auto

Highly recommend.

Very friendly, helpful and attentive staff. Always got back to me promptly with any questions I had. Would highly recommend.


Trusted Customer - 28th November 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Fast, professional and friendly!


Trusted Customer - 27th November 2024 - Order for MG MOTOR UK MG4 HATCHBACK 150kW Trophy EV Long Range 64kWh 5dr Auto

Everyone was very helpful and answered any questions promptly.

Courtney, Vanparison 28th November 2024

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 27th November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Great reaction by the team always giving accurate and clear information

Lauren, Vanparison 28th November 2024

Good Morning - thank you for taking the time to leave this review! It's great to hear you had a good experience with us. If you need anything further from us, please do let me know. Best wishes, Lauren.


Trusted Customer - 26th November 2024 - Order for KIA EV9 ELECTRIC ESTATE 282kW GT-Line S 99.8kWh AWD 5dr (7St) Auto

Excellent. Tom & Jasmine - Thanks.

Excellent company, we have a few cars with them. Sourced latest the price and car I wanted. Tom and Jasmine were very helpful and informative. They even helped me get the car early when I needed it a few days earlier than anticipated. Thank you.

Jasmine, Vanparison 29th November 2024

Hi David, thank you very much for your kind review! It was a pleasure to assist you and we are very happy that you're happy, and hope to work with you again in the future. Best wishes, Jasmine


Trusted Customer - 26th November 2024 - Order for MG MOTOR UK MG4 HATCHBACK 150kW Trophy EV Long Range 64kWh 5dr Auto

Great initial service but dipped off after completion of lease

initially great service and quick response times to enquiries regarding a lease car. Once the in ital paperwork was signed there seemed to be a lot of repetition of application forms, comms around delivery were confusing as the car was coming from a dealer ? no hand over of the vehicle or how to use it , which for a first time EV user was a little dissapointing

Charlotte, Vanparison 27th November 2024

Thank you for sending through your feedback. We’re glad we were able to look after you, but we apologise that the delivery let us down. As you note, delivery for this batch of cars is slightly different to usual and they are both arranged and completed by the dealership themselves, where we usually book a date in with you on their behalf. We’re sorry this was problematic and to hear that there wasn’t a suitable handover. We will raise this with them as it’s not what we expect, and it is very important that you are comfortable with your new car. If you need any further support here, please get in touch at [email protected] and we’ll request that the dealership get in touch to provide guidance. I’m sorry again that your experience wasn’t perfect, and we wish you many happy miles in your new MG4. Best wishes, Charlotte


Trusted Customer - 25th November 2024 - Order for VOLVO EX30 ESTATE 315kW Twin Motor Performance Plus 69kWh 5dr Auto

Great price and service

They were helpful, easy to contact and offered the best price. They always responded to emails and calls in good time and called back when they said they would.

Courtney, Vanparison 26th November 2024

Hi Jonathan, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Courtney


Trusted Customer - 25th November 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

great service many thanks

Lauren, Vanparison 26th November 2024

Hi Adam, thank you for leaving this great review. I hope the car is treating you well! Best wishes, Lauren.


Trusted Customer - 25th November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

From order to delivery with no problems

A smooth journey from order to delivery. Very efficient

Courtney, Vanparison 26th November 2024

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Courtney


Trusted Customer - 24th November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Service was good had lots of communication from you keeping me updated,defo recommend and will use again in the future

Jasmine, Vanparison 29th November 2024

HI Gary, thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine


Trusted Customer - 23rd November 2024 - Order for VOLVO EX30 ESTATE 315kW Twin Motor Performance Plus 69kWh 5dr Auto

Very helpful, good communication.

Very helpful. Good communication

Lauren, Vanparison 25th November 2024

Good Morning, thank you for leaving this review - we're glad you had a good experience with us. Happy driving! Best wishes, Lauren.


Trusted Customer - 23rd November 2024 - Order for AUDI A3 SPORTBACK 35 TFSI S Line 5dr S Tronic

Very good to deal with

Very good service, they lead through all the procedures and keep you informed throughout

Jasmine, Vanparison 29th November 2024

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine


Trusted Customer - 23rd November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Very impressed

Very good communication and understanding of what I required. No pressure selling and a very smooth trouble free deal

Lauren, Vanparison 25th November 2024

Hi Billy, thank you for taking the time to leave this great review! We're so glad you have had a good experience with us and hope the car is treating you well! If you need anything further, please do let us know. Best wishes, Lauren.


Trusted Customer - 23rd November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Great Service

Personal and genuine service. Work hard to meet your needs where others would have given up. Great communication.

Lauren, Vanparison 25th November 2024

Good Morning - thank you for leaving this great review, what a lovely thing to come into on a Monday morning! We're so glad you enjoyed the service and we're thrilled that we were able to get your car to you. If you need anything further in the future, please do let me know. All the best, Lauren.


Trusted Customer - 23rd November 2024 - Order for MG MOTOR UK MG4 HATCHBACK 150kW Trophy EV Long Range 64kWh 5dr Auto

Excellent service and communication.

Communication was spot-on from start to finish. Any potential questions we might have had were all addressed in the regular email updates.

Jasmine, Vanparison 29th November 2024

Hi Andrew, thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine


Trusted Customer - 23rd November 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

great service

this is my second car from carparison,great service so far.

Courtney, Vanparison 25th November 2024

Hi William, thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Many thanks, Courtney


Trusted Customer - 21st November 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto [Sky]

A very friendly service - there were a view hiccups along the way due to events in the wider car financing industry but the team resolved them with impacting the delivery time. Was kept informed at every stage of the process

Jasmine, Vanparison 22nd November 2024

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine


Trusted Customer - 20th November 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Great service

Great experience. Responsive staff.

Courtney, Vanparison 21st November 2024

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch.


Trusted Customer - 19th November 2024 - Order for AUDI A3 SPORTBACK 35 TFSI S Line 5dr S Tronic

Great service all the way though, the car was delivered within a couple of weeks and I was kept updated all the way through. Would definitely use again.

Courtney, Vanparison 20th November 2024

Hi Louis, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney