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4.8/5
Independent Feedback based on 1695 verified reviews.
Friendly and professional service
Nothing was to much trouble from anyone I dealt with Friendly and professional service
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
Excellent Service, very happy!
Excellent service, from start to delivery of car.
Hi Samik, thank you for your lovely review - I'm so glad we were able to help get your vehicle to you! Best wishes, Lauren.
highly recommend
Simon and jasmine were great. Delighted
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Nissan quashqui e power n connecta
Everything was very well organised from start to finish 1st call was with emma 1st who was very professional and helpful was about a totally different car that i would have to wait on coming out, after a week we decided the nissan was the car we wanted did a search and carparison were by far best price, i spoke to ben this time who did a few quotes for us and answered all questions i had, was then put back to emma who finalize the offer everything and answered the same questions as i thought the price was too good to be true for the facelift version, was then put on to jasmine to fill in all other paper work and she liased with the lender and the dealer and also answered all questions i asked including same ones i asked before cause i just wanted car to be right, all in all from accepting the price signing the paperwork i had the car 10 days later, would definitely recommend and use again, only minor thing i will say that i seen a review on was the car never came with car mats, would think nissan would include car mats,
Thank you so much for this lovely review, Derek. It means a lot to us to hear such glowing feedback in such detail and I’ll make sure it is shared with the team that assisted you. We really appreciate you taking the time to do so! We are working on a solution to organise optional car mats for deals where they aren’t included as standard by the dealership. There is a bit of work to do here, but we hope it will be a feature available in the new future and are sorry it caused disappointment this time around. We are wishing you many happy miles in your new Qashqai! Best wishes, Charlotte
Very efficient company with good communication. Lease procedure completed in 2 weeks.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
First class service
Prompt reliable supportive helpful
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best wishes, Jasmine
Lease car
Great customer service everything went through very smoothly would definitely use them again
Good Afternoon Andrea - thank you for your great 5* review! I'm so glad you had a good experience with us. If you need anything from us in the future, please do let me know. Best wishes, Lauren.
The car I wanted at a fantastic price and delivered in under 3 weeks. With no hidden extras. All questions answered straightaway.
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Great service
Excellent service and great deal. Always speak to the same person and kept well informed. Would defiantly recommend.
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Kind Regards, Courtney
Customer service was excellent thanks Special mention to Courtney in Customer service and Simon in sales.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Great service well facilited
Communication good, understanding process was made easy.
Hi Katherine - thank you for leaving this review, we really appreciate you taking the time to do this. If you need anything in the future, please do get in touch. Many thanks, Lauren.
Very good!
Good service, good communication and quick turnaround.
Good Afternoon - thank you for taking the time to leave such a lovely review. We're so glad we were able to help get your vehicle to you. All the best, Lauren.
Our first EV
Good service with regular communication. Highly recommended.
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! All the best, Courtney
After telling the member of staff that the delivery address was incorrect, and changing plus confirming in writing they still tried to deliver incorrect address.
Thank you for your feedback and four stars, David, despite your noted delivery issue. I can see all our records had the correct delivery address noted as per the order communication sent to you ahead of delivery day. We appreciate you letting us know and we will investigate with the delivery partner so we can understand what went wrong here. We’re really sorry for any inconvenience caused and we hope you continue to love your new Volvo! Best wishes, Charlotte
Excellent customer service and, in particular, good communication.
Please see the headline below. Yes I would recommend them and buy from them again.
Hi Richard, thank you so much for leaving us this review. We're so pleased that you were happy with our service and communication! Wishing you many happy miles in your new car! Best regards, Jasmine
Overall good service, but long lead times lead to no contact.
Sales service was great, the intial booking for delivery was good, after that I did feel a little bit detached from Carparison With the exception of 2 generic emails about delivery there was zero contact The delivery of the car was great.
Thank you very much for sending in your feedback, and for your four stars. I am also sorry that you felt detached from us in the lead up to delivery. I can see we received everything we needed to offer delivery to you on the 5th July, with this taking place on the 2nd August. Once delivery is booked in, we don’t tend to be in touch outside of our general delivery guidance unless something changes. While we’re glad everything therefore ran smoothly, we’re sorry you felt we should have been in touch more than we were. The dealership delivering the car should have been in touch ahead of time, usually an hour or so before the car’s arrival, please let us know if this didn’t happen so we can follow it up with them. We hope you continue to love your new Qashqai and we’re here if you need us. Best wishes, Charlotte.
Excellent price on Nissan Ariya Lead
Good communication Excellent price on Nissan Ariya (much much cheaper than anyone else), but you need to be leasing in the right month!
Good Afternoon - thanks very much for the lovely feedback. We're delighted that we helped find you the right car and we hope you're enjoying it! If we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Great experience
Brilliant from first order to delivery
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Kind Regards, Jasmine
First class service
Excellent service very pleasant staff
Thank you so much for your kind review, Linda! We are thrilled that you were happy with our service, and we hope you are enjoying your new vehicle! All the best, Jasmine
Very helpful
There was a delay in securing a car from the dealership but I was kept informed. Every time I phoned they were very very helpful.
Hi Brian, thank you for your feedback, we're so happy you had a positive experience with us! Please do not hesitate to get in touch if you require anything further. Best regards, Courtney