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4.8/5
Independent Feedback based on 1625 verified reviews.
Listened to my enquiry then found several options to let me decide on the best deal for me.
Thank you very much for your kind review, we hope you enjoy your new vehicle! Best wishes, Jasmine
Excellent communication from start to finish
Absolutely excellent service from start to finish, quick, communicative and a great deal
Hi James, thank you very much for your kind review, we are delighted to hear your feedback! Best wishes, Jasmine
A breath of fresh air
Superb service from start to finish. Having lost faith in the car leasing industry after being messed around by numerous other brokers, I spoke to Simon Hendley at Carparison on a saturday morning. He was quick to reply, accurate in any correspondence and we got the deal sorted really quickly, it was totally painless. The car arrived promptly after completing the order paperwork and Jasmine in the customer experience team was also great with her communication and help. Would highly recommend Carparison and particularly Simon to anyone who wants an honest & reliable broker to get the job done & not over promise.
Thank you so much for taking the time to leave such an excellent review, the team are thrilled to hear your feedback. Wishing you many miles of happy motoring! Best wishes, Jasmine
Easy and good value for money
Excellent. Very easy and clear with the process and costs. Were about 5% cheaper than the next cheapest for the exact same car. Sam Andrew’s dealt with my enquiry and was great. Would highly recommend.
Thank you so much for your feedback, we're delighted that we could find you such a great deal! We wish you all the best in your new vehicle. Best wishes, Jasmine
Seamless from start to finish !!
Thank you very much for your kind feedback, we're so glad that you had a positive experience and we wish you many miles of happy motoring! Best wishes, Jasmine
Excellent company
Great people to deal with. Their communications were first class.
Thank you very much for taking the time to provide feedback. We are so pleased you are happy with your leasing experience and hope your enjoy your new car. Best wishes, Helen
Simple Excellent
I Would highly recommend using Carparison. They provide an excellent service throughout the whole process,, and all their team members are very helpful and friendly, giving you peace of mind that you've made the choice. It's be a pleasure dealing with them.
Thank you Ian for your very kind feedback. We are so grateful that you have taken the time to add to our Carparison reviews. Wishing you many miles of happy driving! Best wishes, Helen
A fabulous car leasing company!
Excellent company to work with. I needed to source a lease vehicle quickly as one I had in place fell through. Within two weeks of my initial phone call, my new car had arrived. They were courteous, professional and easy to get hold of and talk to. I am incredibly impressed and would thoroughly recommend them.
Thank you so much for taking the time to provide a Carparison review, we appreciate your kind words. We hope you are enjoying your new vehicle! Best wishes, Helen
Amazing
Absolutely brilliant and Amazing. I was informed every bit of the way from start to delivery of the vehicle. It was hassel free and convinient
Thank you so much for your feedback, we really appreciate your kind words. We are so pleased you enjoyed your leasing experience with us and hope you are enjoying your new vehicle. Best wishes, Helen
Excellent price and customer service
Every person we had dealings with from start to finish were extremely helpful, efficient and professional. They answered all our questions clearly and promptly. The price of our lease car was the best price out there. We would definitely recommend using CARPARISON and would do so again if we decided to renew our lease and the car and price was right again.
Thank you very much for your kind review, we're so pleased that you had a such a positive experience! We hope you enjoy your new vehicle and we're here to help if you need us. Best wishes, Jasmine
Great Service but tainted by poor third party involvement
The selection, order process, documentation is very good, they helped with choice & explained everything very well. However what let them down was delivery which is handled by a third party, firstly there was no charging cable supplied that was suitable (they supplied one with a 3 pin plug attached - we have a home charger, which we advised them about) & secondly the delivery driver came by himself & the first we knew that he needed a lift to a station is when he asked for a lift... we live 30 mins away from a station & have no public buses close!!!
Thank you so much for your response, Tim. We are so sorry that your delivery has tarnished your new car experience. It is not your responsibility to ensure the onward travel of your delivery driver. We are therefore investigating this with our third party as a priority and will update you via email when we have their response. We will also look into the charger cable supply with the manufacturer and confirm the same. Thank you for raising these issues and we will come back to you as soon as we can! Best wishes, Sarah
Right car, right price
The right car at the right price. Quick delivery, great communication throughout the whole process
Thank you so much for your feedback Mark, it means a lot to us! We are so happy that you are happy and hope to work with you again in the future.
Hyundai tucson PHEV
Good company, helpful staff, good deals
Hi Sergejs, we're so grateful for your lovely review! Thank you for taking the time to leave this - if you need anything in the future, please do get in touch. Best wishes, Lauren.
I have been kept well informed through the process and service has been good.
Hi John - thank you for your feedback, it's so great to receive such a lovely review. I hope the car is treating you well! If you need anything in the future, you know where to find us! All the best, Lauren.
I found Clare extremely helpful and flexible in sourcing my chosen vehicle
Would recommend. Good deal and very helpful team . They worked hard to source my chosen car and colour as quickly as possible.
Thank you so much for leaving us this review, your kind words are much appreciated and I know that Clare will be thrilled to hear your feedback! If we can help with anything in the future, please do get in touch.
Fantastic service
On delivery my car had a minor fault - the delivery driver took it back to the dealer to mend The staff were very sympathetic and apologetic although is wasn’t their fault. A rental car arrived to tide me over without me having to ask for it. The staff have been very friendly from my first contact with Ben through to the organisational skills of Jasmine. I felt that I could trust them.
Thank you for your kind review, Patricia! We are extremely sorry that there was a fault on delivery but we are glad that it was resolved quickly. We hope you continue to enjoy your new vehicle! Best wishes, Jasmine
Excellent experience
Great communication and ease of use on website. Previously used carparison and was happy to use again
Good Afternoon - we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Courtney
Very professional
Well informed
Kept well informed every step of the way
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best wishes, Jasmine
Good service to a point
They were communicative leading up to the finance agreement. However, I didn’t have any further information until the day before delivery, which meant I didn’t have a registration number to organise insurance in advance. Also, the car arrived with a significant scrape on one of the wheels and marks on the interior seating, so wasn’t to the standard I had expected.
Good afternoon and thank you very much for your valuable feedback. We’ve taken the opportunity to review your file to investigate what has gone wrong. We can see that we confirmed the delivery date and registration number around a month before your delivery took place via email. I apologise if this didn’t reach you as it would have provided all the information you would have required to insure your car and also contained tips on checking your car on arrival and a link to our FAQs. We’re also sorry to hear that your car didn’t arrive in the pristine condition that we would expect it to. As your delivery only took place a couple of days ago we have only just received a copy of your delivery note and can see the scrape on the wheel is mentioned. If you could kindly send photos of the damage in question to your agent we will raise this with the dealer on your behalf for a resolution. We are sorry your experience was less than perfect and thank you for raising your concerns. Best wishes, The Carparison Team