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Reviews

4.8/5

Independent Feedback based on 2327 verified reviews.

Feefo Platinum Service
Trusted Customer - 20th October 2022 - Tesla Model Y Hatchback

Would recommend

From start to finish great service; keen pricing, clear requests, immediate answers, good explanations and advice, quick delivery of the new car to my door, and fast resolution of a tiny problem.

Sonia Marshall, Vanparison 24th October 2022

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 17th October 2022 - Kia Sportage Estate

Good support from a team working hard to deliver

A generally good and attentive service. The car took such a long time that there were a few handovers between team members - one did not work and caused an issue. Overall very happy at their updates and pushing to actually get the car delivered.

Sonia Marshall, Vanparison 24th October 2022

Good morning Keith, thank you for your feedback and 4 star rating. I can only apologise that the handover between staff members didn’t go as smoothly as we would have liked, we will most definitely look to improve this. I would also like to thank you for your continued patience whilst waiting on your car being delivered. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 14th October 2022 - Mercedes-Benz CLA COUPE

Overall Carparison were very good to deal with. Everyone was friendly and helpful and responded quickly to queries

Sonia Marshall, Vanparison 18th October 2022

Good morning! Thank you for your feedback, we really do appreciate it. We are so pleased that we were able to assist you with your new car lease. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 12th October 2022 - Mercedes-benz Cla Amg Coupe

An easy experiance

All was very good

Sonia Marshall, Vanparison 13th October 2022

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 8th October 2022 - Audi A3 SPORTBACK

Good client communication. My car was delayed but they contacted me regularly with updates.

Sonia Marshall, Vanparison 13th October 2022

Good morning Emma! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 1st October 2022 - Audi A3 SPORTBACK

Great service

Even though the car delivery was delayed due to the shortage of chips, I was given regular updates from Louise Bowden of Carparison. The process was well explained and easy to follow. I would definitely recommend Carparison.

Sonia Marshall, Vanparison 3rd October 2022

Good afternoon! Thank you for your review and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal and would like to thank you for your continued patience whilst waiting for the car to arrive. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 1st October 2022 - Tesla MODEL Y HATCHBACK

Excellent fast and professional

Excellent professional service. Fast, efficient and helpful at all stages.

Sonia Marshall, Vanparison 3rd October 2022

Good afternoon! Thank you for your wonderful review and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 30th September 2022 - Tesla MODEL Y HATCHBACK

Great Team and Service.

A great team, who not only answered my questions, they also transacted and delivered the car within 4 days of singing.

Sonia Marshall, Vanparison 3rd October 2022

Good afternoon! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 29th September 2022 - Tesla MODEL Y HATCHBACK

perfect

great service start to finish easy and quick, brilliant

Sonia Marshall, Vanparison 30th September 2022

Good afternoon! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 29th September 2022 - Tesla MODEL Y HATCHBACK

Unbelievable A+++ service and sales experience!

Highly recommended! as a company we reached out to many leasing companies for our fleet of cars and vans and was not satisfied at all then came along Carparison what was a whole new level. Andy and his team listened to what we needed and they delivered multiple leases for different needs with no issues at all!

Sonia Marshall, Vanparison 29th September 2022

Good morning! What wonderful feedback! Thank you so much. I know Andy and the team will be really happy with your kind words. We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia


Trusted Customer - 28th September 2022 - Tesla MODEL Y HATCHBACK

Very helpful above and beyond expectations.

Really great service.

Sonia Marshall, Vanparison 29th September 2022

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 28th September 2022 - Ford FIESTA HATCHBACK

Excellent service

Excellent service. Quick and efficient

Sonia Marshall, Vanparison 29th September 2022

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia


Trusted Customer - 28th September 2022 - Tesla MODEL Y HATCHBACK

Prompt, friendly and efficient service.

Quick and helpful service. Promptly dealt with any issues that came up and able to deliver the car very quickly.

Sonia Marshall, Vanparison 29th September 2022

Good morning! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia


Trusted Customer - 24th September 2022 - Tesla MODEL Y HATCHBACK

Easy to deal with, friendly and responsive to communication

Sonia Marshall, Vanparison 26th September 2022

Good afternoon Michael! Thank you so much for providing your 4* review. We would love to understand what more we could have done to achieve a 5* as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia

Sonia Marshall, Vanparison 27th September 2022

Hi Michael, thank you for your additional comments which has been received and read with interest. The decision to increase the stars from 4 to 5 is entirely at your discretion but it is really good to hear that you didn't encounter any problems during your journey with us. If you did decide to increase your rating, we would be absolutely delighted. With best wishes, Sonia


Trusted Customer - 12th September 2022 - Tesla MODEL Y HATCHBACK

Excellent service, above and beyond from start to finish. Highly recommend.

Constant communication, fantastic service to arrange a temporary vehicle when mine was delayed (no fault of Carparison). Follow ups, updates and stress-free.

Sonia Marshall, Vanparison 12th September 2022

Good afternoon Simon! Thank you for your fantastic feedback and 5 star review, we really do appreciate it and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 12th September 2022 - Kia SPORTAGE ESTATE

We did not get any thing to help us with the car at all.

We did not get any information on how to proceed with all the details regarding the usage of the car.


Trusted Customer - 7th September 2022 - Mercedes-Benz A CLASS AMG HATCHBACK

Made the process simple,easy to understand and as always on hand to help with any problems

Sonia Marshall, Vanparison 8th September 2022

Good afternoon Robert! Thank you for your feedback and the 5 star rating, we really do appreciate it. We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 27th August 2022 - Tesla MODEL Y HATCHBACK

Top quality customer service

Excellent customer service. Very quick to respond to all correspondence and extremely helpful.

Sonia Marshall, Vanparison 5th September 2022

Good morning! Thank you for your very kind review and 5 stars, we really do appreciate it and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 23rd August 2022 - Tesla MODEL Y HATCHBACK

Fast efficient delivery at competitive price

Absolutely I would recommend - good price and timely availability. Communicated week throughout

Sonia Marshall, Vanparison 24th August 2022

Good morning Robert! Thank you for your feedback and 5 star rating, we really do appreciate it. We are so pleased that we could get you the best price and delivery within a very timely manner. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 20th August 2022 - Tesla MODEL Y HATCHBACK

Outstanding service, clear communications and very helpful at all times.

Fantastic service throughout the process. The team are very responsive, give clear expectations as to timelines, and helpful along the way. Once the paperwork was completed delivery happened within 48h.

Sonia Marshall, Vanparison 23rd August 2022

Good morning! Thank you for your amazing feedback and 5 star rating. The team are really chuffed with your kind words, and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.