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Reviews

4.8/5

Independent Feedback based on 2456 verified reviews.

Feefo Platinum Service
Trusted Customer - 28th March 2023 - Tesla Model Y Hatchback

Great communication and prompt response to any questions

Good communication right from the start the sales team processed the order then passed to Jasmine who was great answered all my questions and always a prompt response

Sonia Marshall, Vanparison 29th March 2023

Good afternoon! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 27th March 2023 - Tesla Model Y Hatchback

Great experience, would not hesitate to recommend

Lauren was really efficient, knowledgable and helpful and made the whole experience seamless.

Sonia Marshall, Vanparison 29th March 2023

Good afternoon Tristan! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. Lauren is delighted with your kind words. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 26th March 2023 - Tesla Model Y Hatchback

Brilliant communication, followed up promptly and arranged exactly what we required

Sonia Marshall, Vanparison 29th March 2023

Good afternoon! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 25th March 2023 - Seat Leon Hatchback

Yasmin found a car that met my request quickly and efficiently. I received excellent customer service from all Carparison staff throughout the process.

Sonia Marshall, Vanparison 29th March 2023

Good afternoon Adrian! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! Yasmin is so pleased that she was able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 23rd March 2023 - Tesla Model Y Hatchback

Fast delivery, excellent value

Incredibly fast, and at very competitive rates. It took less than 10 days from application to delivery!

Sonia Marshall, Vanparison 23rd March 2023

Good afternoon! Thank you so much for your amazing review! We are so pleased that we could assist you with your new lease deal in a very quick and speedy manner! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 22nd March 2023 - Renault Zoe Hatchback

Excellent Service

Excellent Customer Service

Sonia Marshall, Vanparison 23rd March 2023

Good afternoon! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you throughout your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 22nd March 2023 - Tesla Model Y Hatchback

Cannot recommend enough, Carparison is the best

Ben was really helpful in speeding up the process and answering all my queries regarding the lease. Lauren went above & beyond to help me with the car collection & assistance on M1 services where I locked myself out of the car.

Sonia Marshall, Vanparison 23rd March 2023

Good afternoon! Thank you so much for your feedback and 5 star rating, we really do appreciate it! Ben and Lauren are both delighted with your kind words and are very pleased that they were able to assist, especially in your hour of need! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 22nd March 2023 - Tesla Model Y Hatchback

brilliant

Ben was super helpfull , will be using again for sure.

Sonia Marshall, Vanparison 23rd March 2023

Good afternoon! Thank you for your feedback and 5 star rating, we really do appreciate it! We look forward to welcoming you back at a future date. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 21st March 2023 - Tesla Model Y Hatchback

Great broker to deal with

This is my second vehicle leased via Carparison, I wouldn’t hesitate to use their services again if the offer met my needs

Sonia Marshall, Vanparison 23rd March 2023

Good afternoon Ian! Thank you so much for your kind review and 5 star rating! It was a pleasure to welcome you back for another lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 20th March 2023 - Bmw Ix Estate

Great Service - Highly Recommended

Tom has been amazing all the way through. No question was left unanswered, super fast responses and couldn't rate highly enough

Sonia Marshall, Vanparison 20th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal and Tom is very happy with your kind words. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 19th March 2023 - Mercedes-benz Cla Coupe

Tedious but better than the rest

The only company of 3 that could help me lease despite not being in the UK >3 years, process was slow and I didn’t get the Color car I wanted as by the time i was accepted ( in stock) , it was gone, but I was accepted

Sonia Marshall, Vanparison 20th March 2023

Good afternoon, thank you for your feedback and 4 star rating. I have spoken with Chris this morning to try and understand more about your journey with us and I am sorry to hear that things weren’t as plain sailing as we would have liked whilst trying to obtain a finance agreement for you. However, I am pleased that we were able to get you over the line and into your new lease vehicle! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 18th March 2023 - Renault Zoe Hatchback Special Edition

The staff involved were all very helf & knowledgeable

The only thing I would have appreciated a call to give a time of arrival. But everything was great.

Sonia Marshall, Vanparison 20th March 2023

Good morning! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. I am sorry to hear that you did not receive a call from the logistics team ahead of delivery - we will most certainly feed this back to the dealer. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 14th March 2023 - Tesla Model Y Hatchback

Would use again

Very efficient

Sonia Marshall, Vanparison 20th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We look forwarding to welcoming you back at a future date. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 8th March 2023 - Tesla Model Y Hatchback

Great service from Taylor

Efficient professional service.

Sonia Marshall, Vanparison 14th March 2023

Good morning! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 8th March 2023 - Tesla Model Y Hatchback

Amazing as always

Sonia Marshall, Vanparison 14th March 2023

Good morning, thank you for your feedback. Following on from my email last week, we would love to understand what more we could have done to achieve a 5* rating as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia.


Trusted Customer - 6th March 2023 - Mercedes-benz Cla Coupe

Smooth process from start to finish. Excellent service!

Sonia Marshall, Vanparison 7th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 5th March 2023 - Hyundai Tucson Estate

Excellent...

Sonia Marshall, Vanparison 6th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 4th March 2023 - Tesla Model Y Hatchback

An easy and efficient handover

The car was delivered on time with good charge and in great condition. The handover was easy and well explained.

Sonia Marshall, Vanparison 6th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 4th March 2023 - Renault Clio Hatchback

A thoroughly professional outfit.

A good price for the lease, a very straightforward administrative process clearly, promptly and pleasantly executed at all stages. Throughout the lengthy wait for the car I was kept informed.

Sonia Marshall, Vanparison 6th March 2023

Good morning John! Thank you for your kind words and 5 star rating, we really do appreciate it! Thank you for your patience, whilst waiting for the delayed delivery of your vehicle and I am pleased that the team were able to keep you updated throughout. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.


Trusted Customer - 2nd March 2023 - Tesla Model Y Hatchback

Great Service

Very smooth and simple process from start to finish. Steve, Tom and Vicki were very helpful and responded to queries very quickly. Fab to go from enquiry to delivery of car in almost 2 weeks.

Sonia Marshall, Vanparison 6th March 2023

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! Steve, Tom and Vicki are delighted with your kind words and are very happy to have been able to assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.