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Reviews

4.8/5

Independent Feedback based on 1736 verified reviews.

Feefo Platinum Service
Trusted Customer - 8th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Ultimate 77kWh 4dr Auto

My new car

I was dealt with by Martina throughout my leasing of a new car and she was excellent. She helped me at every point and displayed a keen sense of humour. It was a pleasure to deal with her and she made a difficult job for me very easy. Thank You. W.A.Macgillivray

Courtney, Vanparison 9th July 2025

Hi William, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney


Trusted Customer - 8th July 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Good service

Kept well informed throughout the whole process. Delivered when they said.

Lauren, Vanparison 8th July 2025

Good Morning Kevin, thank you for taking the time to leave this lovely review. I'm so pleased that you are happy with the service we provided and the vehicle was with you in a good amount of time. Happy driving! Best wishes, Lauren.


Trusted Customer - 7th July 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Overall good

Overall very good. Two points for review and improval. 1. Had several late requests to sign documents which could have been done earlier in the process. 2. Delivery driver knew absolutely nothing about the car. Was not able to tell me how to change the settings from kilometres to miles. Why deliver in uk set to kilometres? Was not able to explain any of the buttons

Lauren, Vanparison 7th July 2025

Thank you for taking the time to leave this feedback, I'm sorry to hear about the paperwork and delivery experience. The drivers the supplying dealership use are not representatives of the brand, so they're not trained in the vehicles they deliver. I appreciate that this is frustrating, however this is typical for lease deals as the discounts differ between fleet and retail vehicles, and unfortunately with fleet, you don't get showroom handover experience. If you have any queries, your local dealer will be able to help with the vehicle controls. I hope the car is treating you well otherwise, however if you need anything in the future, please do get in touch. All the best, Lauren.


Trusted Customer - 5th July 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Plus [Pilot] 5dr Auto

Faultless

Couldn’t fault it. So easy and really pleased with the overall service.

Jasmine, Vanparison 7th July 2025

Thank you so much for your 5* review Kevin, we are delighted that you were pleased with our service and we hope that you love your new Polestar 4! Best wishes, Jasmine


Trusted Customer - 4th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Premium 77kWh 4dr Auto

Smooth transaction

Simple and smooth transaction, great communication throughout the whole process from ordering, right through to taking delivery.

Jasmine, Vanparison 7th July 2025

Thank you so much for your 5* review Adrian, we’re so glad you enjoyed the experience with us and we hope that you love your new Hyundai Ioniq 6! Best wishes, Jasmine


Trusted Customer - 4th July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Brilliant service

Very easy very straightforward and cannot recommend them enough i would have no trouble using them again

Jasmine, Vanparison 7th July 2025

Hi Justin, thank you so much for the lovely feedback, it means a lot to us. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! it! Best wishes, Jasmine


Trusted Customer - 3rd July 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Excellent fast service, clear communication

Courtney, Vanparison 4th July 2025

Hi Jodi, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 2nd July 2025 - Order for VOLKSWAGEN ID.3 HATCHBACK 150kW Match Pro S 77kWh 5dr Auto [5 Seats]

Efficient, professional and effective customer service. As promised, I had a customer service contact, Lauren, allocated and she ensured I was kept up to date throughout the process. I would be very happy to use Carparison again and also recommend to friends.

Lauren, Vanparison 3rd July 2025

Thank you for leaving this lovely review, what a way to brighten up an already sunny morning! I'm so pleased you were happy with our service. If you need anything in the future, please do get in touch. Best wishes, Lauren.


Trusted Customer - 2nd July 2025 - Order for VOLKSWAGEN ID.7 HATCHBACK 250kW 4MOTION GTX Plus 86kWh 5dr Auto

Great deal, great communications, easy to work with :)

Great help and excellent communication throughout the leasing process. Also a fabulous lease deal saving me a lot on my previous lease costs.

Jasmine, Vanparison 2nd July 2025

Thank you so much for your 5* feedback, we are delighted that we could get you a great deal on the ID.7 and we hope you're loving the vehicle! Best wishes, Jasmine


Trusted Customer - 2nd July 2025 - Order for TESLA MODEL 3 SALOON RWD 4dr Auto

Thoroughly friendly and professional. Vehicle was supplied ahead of what I expected.

Lauren, Vanparison 2nd July 2025

Thank you for leaving this great review, we're so pleased you had a good experience with us! I'm glad your vehicle is with you earlier than expected, I hope you're enjoying the new car. All the best, Lauren.


Trusted Customer - 1st July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Premium 77kWh 4dr Auto

Recommend

Good service, frequent updates.

Jasmine, Vanparison 2nd July 2025

Thank you so much for taking the time to share your feedback, we hope you are delighted with your lovely new Hyundai Ioniq! Best wishes, Jasmine.


Trusted Customer - 1st July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Almost too easy

Excellent service

Jasmine, Vanparison 2nd July 2025

Thank you so much for your 5* review, we are delighted that you are happy with our service and we hope you love your fantastic new Volkswagen ID.7! Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

CARPARISON are Amazing

Amazing from start to finish. They have it to a tee. 5 *****

Jasmine, Vanparison 1st July 2025

Hi Graeme, thank you so much for your amazing 5* review! We are delighted that you're happy with our service and we hope you're enjoying your new vehicle! Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for TESLA MODEL 3 SALOON RWD 4dr Auto

Carparison again ole ole

Super polite, very efficient for a smooth transaction I would definitely recommend carparison. My car was in stock and delivered to my home within 14 days by a wonderful gentleman from Tesla. Not intrusive or pushy, carparison treated us first class and made ordering our new car seemless. Keep up the great work guys!

Jasmine, Vanparison 1st July 2025

Good morning, thank you so much for the wonderful 5* review! We are delighted that we could get your vehicle to you so quickly and we hope it's treating you well. Wishing you many happy miles in your fantastic new Tesla :-) Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Poor delivery

Everything went well up until the day of delivery. Was told csr eould be here between 4-5, then 6, it finally turned up at 8pm. If i hadnt have chased in the afternoon after no communication im not sure jt would have even turned up. The driver was keen to leave wasnt shown any of the controls or even got to turn the engine on. It also wasnt cleaned when it arrived and so was a disappointing experience

Matilda Reynolds, Vanparison 1st July 2025

Thank you for your 3* feedback Gemma. The delivery is handled by a third-party provider and is outside of our direct control, however, we completely understand that this does not excuse the lack of communication you experienced from them. Up until the delivery day, everything from our Carparison team appears to be on track with a short lead time so it is sad to hear the handover did not meet the standard we aim to uphold. I have sent you an email directly regarding the car not being cleaned prior. This is certainly not the experience we want for our customers and we’ll be passing your feedback to the relevant parties to ensure it’s taken seriously and improvements are made. Enjoy your new Peugeot!😊


Trusted Customer - 30th June 2025 - Order for KIA SPORTAGE ESTATE 1.6T GDi 207 HEV GT-Line 5dr Auto

Vehicle Delivery

The process was extremely easy. The staff kept in touch, and informed you at every step of each phase, their knowledge of your contract was explained and confirmed at each step. The only gripe I had was the delivery charge £135 and I stay in Central Scotland not the Islands.

Matilda Reynolds, Vanparison 30th June 2025

Thank you for your 4* feedback Thomas. We are pleased to hear you found the leasing process easy and our team at Carparison were efficient in keeping contact clear & concise for you. With regards to the delivery fee, unfortunately this was out of our hands. The dealers use transport companies who have self-employed employees who will do their upmost to keep the car in good condition, valet it before delivery and drive from different locations across the UK so the £135 delivery helps to cover fuel and the services provided as well as the delivery drivers time. After reviewing your account, it seems it only took under 3 weeks for you to receive your car which is brilliant! I hope you enjoy your new car and have many happy trips. 😊


Trusted Customer - 30th June 2025 - Order for VOLKSWAGEN ID.4 ESTATE 125kW Match Pure 52kWh 5dr Auto [19'' Alloys]

Brilliant service. Kept us informed every step of the way and customer service team answered any questions promptly. Day of delivery was really smooth and I was contacted an hour in advance of the delivery which was really helpful.

Lauren, Vanparison 1st July 2025

Thank you for leaving this great review, I'm so pleased you had a good experience with us! I'm glad delivery went well and I hope you're enjoying the car. If you need anything in the future, please do get in touch. Best wishes, Lauren.


Trusted Customer - 29th June 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Exceedingly happy with our new car

Excellent communication, very competitive price and a wide choice of vehicles

Jasmine, Vanparison 1st July 2025

Hi David, thank you so much for your wonderful 5* review, we are delighted that we could get you a great vehicle at a great price. Wishing you many happy miles in your fantastic new Peugeot! Best wishes, Jasmine


Trusted Customer - 29th June 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Leasing give it a try

The service was very good. The customer experience team were very helpful ana supportive. They fully explained the whole process and were quick to reply to anything questions we asked.

Matilda Reynolds, Vanparison 30th June 2025

Thank you so much for your 4* feedback, your kind words are much appreciated and will be passed onto the Customer Experience team. We are glad the process was made clear and you were given full support through the journey, I can see it took less than a month for your new car to be on your driveway! All the best with your new car. :)


Trusted Customer - 28th June 2025 - Order for MG MOTOR UK MG4 HATCHBACK 150kW Trophy EV Long Range 64kWh 5dr Auto

MG4 Electric

The whole process and the support given was great from start to finish. Everything explained and clarified .