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4.9/5
Independent Feedback based on 910 verified reviews.
Great service and kept in the loop!
After being let down by a previous lease company last minute and being without a potential new car, carparison we’re exceptional in dealing with my needs and turnaround times. Simon was fantastic and ensured that I was kept in the loop throughout the process of securing the new lease with them. The service was friendly, to the point and my exact requirements were noted and taken into consideration. Simon understood my frustration and thus made sure I was informed every step of the way and was able to get me my perfect car within the timeframes I needed one, thank you Carparison. I will certainly be recommending yourselves to others!!
Thank you so much for your wonderful feedback. We really do value any Carparison Reviews we receive to help us provide the best service possible. We are glad to hear we was able to assist in finding you a car and wish you many happy miles of driving! Best wishes, Helen
Nice and simple process, kept me upto date with delivery, even thou it was a long time due to build delays. Can Highly recomend
Thanks Steve for your feedback, we really appreciate you taking the time to share this. We're sorry that your car was subject to build delays, and grateful for your patience and understanding. We hope you're enjoying the car! Best wishes, Kirsty
I'm delighted with the car Thanks service at Caparison was exemplary Jasmine was particularly helpful
Hi John, thank you very much for the glowing review, I'm very pleased to hear that you're enjoying your new vehicle! Best wishes, Jasmine.
Outstanding Customer Service and Experience
the team were exceptionally patient and helpful with our new vehicle needs, the process was not straight forward and requirements changed several times but this did not stop Tom & Chris providing outstanding customer service. We now have a cracking Truck at a competitive price and an extremely happy driver!
Highly recommended
Excellent friendly and efficient communication. Really easy process from start to finish. Excellent value and a really great lease price.
Thank you so much for your feedback, we really appreciate you taking the time to write this. We hope you enjoy driving your new vehicle. Best wishes, Helen
Listened to my enquiry then found several options to let me decide on the best deal for me.
Thank you very much for your kind review, we hope you enjoy your new vehicle! Best wishes, Jasmine
Excellent communication from start to finish
Absolutely excellent service from start to finish, quick, communicative and a great deal
Hi James, thank you very much for your kind review, we are delighted to hear your feedback! Best wishes, Jasmine
A breath of fresh air
Superb service from start to finish. Having lost faith in the car leasing industry after being messed around by numerous other brokers, I spoke to Simon Hendley at Carparison on a saturday morning. He was quick to reply, accurate in any correspondence and we got the deal sorted really quickly, it was totally painless. The car arrived promptly after completing the order paperwork and Jasmine in the customer experience team was also great with her communication and help. Would highly recommend Carparison and particularly Simon to anyone who wants an honest & reliable broker to get the job done & not over promise.
Thank you so much for taking the time to leave such an excellent review, the team are thrilled to hear your feedback. Wishing you many miles of happy motoring! Best wishes, Jasmine
Easy and good value for money
Excellent. Very easy and clear with the process and costs. Were about 5% cheaper than the next cheapest for the exact same car. Sam Andrew’s dealt with my enquiry and was great. Would highly recommend.
Thank you so much for your feedback, we're delighted that we could find you such a great deal! We wish you all the best in your new vehicle. Best wishes, Jasmine
Seamless from start to finish !!
Thank you very much for your kind feedback, we're so glad that you had a positive experience and we wish you many miles of happy motoring! Best wishes, Jasmine
Excellent company
Great people to deal with. Their communications were first class.
Thank you very much for taking the time to provide feedback. We are so pleased you are happy with your leasing experience and hope your enjoy your new car. Best wishes, Helen
Simple Excellent
I Would highly recommend using Carparison. They provide an excellent service throughout the whole process,, and all their team members are very helpful and friendly, giving you peace of mind that you've made the choice. It's be a pleasure dealing with them.
Thank you Ian for your very kind feedback. We are so grateful that you have taken the time to add to our Carparison reviews. Wishing you many miles of happy driving! Best wishes, Helen
A fabulous car leasing company!
Excellent company to work with. I needed to source a lease vehicle quickly as one I had in place fell through. Within two weeks of my initial phone call, my new car had arrived. They were courteous, professional and easy to get hold of and talk to. I am incredibly impressed and would thoroughly recommend them.
Thank you so much for taking the time to provide a Carparison review, we appreciate your kind words. We hope you are enjoying your new vehicle! Best wishes, Helen
Amazing
Absolutely brilliant and Amazing. I was informed every bit of the way from start to delivery of the vehicle. It was hassel free and convinient
Thank you so much for your feedback, we really appreciate your kind words. We are so pleased you enjoyed your leasing experience with us and hope you are enjoying your new vehicle. Best wishes, Helen
Excellent price and customer service
Every person we had dealings with from start to finish were extremely helpful, efficient and professional. They answered all our questions clearly and promptly. The price of our lease car was the best price out there. We would definitely recommend using CARPARISON and would do so again if we decided to renew our lease and the car and price was right again.
Thank you very much for your kind review, we're so pleased that you had a such a positive experience! We hope you enjoy your new vehicle and we're here to help if you need us. Best wishes, Jasmine
Great Service but tainted by poor third party involvement
The selection, order process, documentation is very good, they helped with choice & explained everything very well. However what let them down was delivery which is handled by a third party, firstly there was no charging cable supplied that was suitable (they supplied one with a 3 pin plug attached - we have a home charger, which we advised them about) & secondly the delivery driver came by himself & the first we knew that he needed a lift to a station is when he asked for a lift... we live 30 mins away from a station & have no public buses close!!!
Thank you so much for your response, Tim. We are so sorry that your delivery has tarnished your new car experience. It is not your responsibility to ensure the onward travel of your delivery driver. We are therefore investigating this with our third party as a priority and will update you via email when we have their response. We will also look into the charger cable supply with the manufacturer and confirm the same. Thank you for raising these issues and we will come back to you as soon as we can! Best wishes, Sarah
Right car, right price
The right car at the right price. Quick delivery, great communication throughout the whole process
Hyundai tucson PHEV
Good company, helpful staff, good deals
I have been kept well informed through the process and service has been good.
I found Clare extremely helpful and flexible in sourcing my chosen vehicle
Would recommend. Good deal and very helpful team . They worked hard to source my chosen car and colour as quickly as possible.